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Make your menu customer friendly
Make sure your menu is well organized and easy to choose from. Use clear and concise language and include high-quality photos of your dishes. When customers are searching for food online, you can use keywords in your menu description to help them find your restaurant.
Discounts and Deals:
Start new ways of promotion like free dishes, Zomato, and Swiggy discount coupons, and buy one get one free offer. This is a great way to attract new customers and encourage repeat business. You can offer discounts on specific dishes, combos, or a certain percentage off the total order. You can even run special promotions like "Buy 1 get 1 free" or free shipping on orders over Rs199.
Communicate with customers
This is a great way to reward your regular customers and encourage them to order from you more often. You can offer points for every rupee a customer spends, or free food or drinks after a certain number of points are redeemed.
Pay close attention to ratings
When placing an order, carefully read and follow the instructions given by the customer. If there is a communication with the customer on the phone, then try to fulfill any other demand as possible, instead of this, request the customer to give a good rating. While handing over the order to the delivery boy, request him to request the customer to give a good rating to the restaurant. This rating is displayed with your restaurant on the food delivery app. The customer always gives priority to the dhaba with a good rating.
Be active on social media
Use social media to promote your restaurant and its offerings. Share photos of your recipes, announce new special recipes, and offer contests and giveaways. You can also use social media to interact with your customers and answer their questions.
Provide excellent customer service
This is essential for any restaurant, but it's especially important for restaurants that operate on delivery apps. Make sure your food is always hot and fresh, and that your orders are delivered on time. You must also be responsive to customer inquiries and complaints.
Keep the prices of your dishes competitive.
Dish's pricing is a major factor in the consumer's decision-making process. Make sure your dish is competitive with other restaurants in your area.
Highlight your bestsellers.
When customers are browsing the menu on Zomato or Swiggy, they often do not have time to read each and every dish. By highlighting your bestsellers, you can make it easier for customers to find the recipes they're looking for.
Use high-quality photos.
People are more likely to order food from a restaurant that has high-quality photos of its dishes. Make sure your photos are clear, well-lit, and accurately represent your food.
order preparation time
Order preparation time plays an important role in determining the sales of a restaurant. Order turnaround time affects the average delivery time displayed in your inventory on delivery apps. Having a short delivery time not only gives you priority from food apps but also helps your restaurant to appear at the top when customers filter restaurants based on the fastest delivery time. This is often the deciding factor for customers as they want their food to reach them as quickly as possible
Write a clear and concise description of the dish
Customers want to know what they are getting when they order food from a restaurant. Make sure your descriptions are clear and concise, and that they accurately describe your dishes.
Use high-conversion keywords
When customers are searching for food on Zomato or Swiggy, they often use keywords. Make sure you use relevant keywords in your menu description and title so that your restaurant appears in search results. Track your results. It's important to track your results so you can see what's working and what's not.
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